What is this policy about?
This policy explains what personal information WTP collects about you, how we may use or disclose your personal information, and the steps we take to ensure that your personal information is kept secure.
‘Personal information’ is any information or opinion, in any form, which identifies an individual or from which an individual’s identity is apparent or can be reasonably ascertained.
We also explain your rights and how to contact us.
By using this website and giving your information to us, you indicate your consent to us, and the experts, delivery organisations, third party suppliers and agents we engage or employ from time to time, in collecting and using your personal information in accordance with the terms set out in this policy.
What information do we collect?
We only collect personal information that is necessary for us to perform our functions, to develop and promote our services and to assist us with complying with our own legal and regulatory obligations.
In order to provide you with services, we may collect personal information about you from our website, telephone conversations, e-mails, social media interactions and other written and verbal communications.
The kinds of personal information we collect and hold will depend upon the services you request from us and what personal information you choose to disclose to us.
We may, for example, keep a record of your name, occupation, title or position, address, telephone numbers, delivery address, e-mail address, social media addresses, banking details, membership of professional or industry associations, expertise and interests.
WTP may supplement the information that you provide with other information that we obtain from our dealings with you or in acting on your behalf or which we receive from other organisations, such as our suppliers.
How will we use your information?
(a) to provide our services to you;
(b) to communicate with you;
(c) for record keeping purposes;
(d) to improve the quality of our service;
(e) for market research;
(f) to track activity on our website; and
(g) for job applicants, to consider making offers of employment or for employment purposes.
Disclosure of your information
In order to provide our services to you, we have appointed organisations or may appoint other organisations to carry out activities on our behalf.
These may include, for example, experts, delivery organisations, third party suppliers and agents.
These third parties may have access to information needed to perform their function but cannot use that information for other purposes.
Cookies are small pieces of information that are stored by your browser in your computer’s memory and they are used to record how you navigate our website on each visit.
Cookies that are used in any part of our website will not be utilised for collecting personally identifiable information and will only be used for internal management purposes.
Most browsers automatically accept cookies, but you can usually change your browser to prevent cookies being stored.
Please note, if you do turn cookies off this may limit the service that we are able to provide to you.
We do not store any information that identifies you inside cookies.
Security of information
We take the security of your personal information seriously.
All reasonable steps are taken to ensure that all information is treated confidentially, kept secure and protected against unauthorised use and is maintained only for the purpose for which it is intended.
Please be aware that the internet is not a secure environment.
If you use the internet to send us any information, including your email address, it is sent at your own risk.
Updating and correcting information
All reasonable steps are taken to correct information held where the information is not accurate, up-to-date and complete.
You may correct your personal information by e-mailing your nearest WTP office. Contact details can be found via the Contact Us menu of this website.
Please include your name, address and/or e-mail address when you contact us as this helps us to ensure that we accept amendments only from the correct person.
We encourage you to promptly update your personal information if it changes.
Your rights to access your personal information
You have the right to access your personal information held by us subject to some exceptions under current privacy legislation.
We may charge a small fee towards the cost of administering any request you make.
Please note our website contains links to other websites which are provided for your convenience.
We are only responsible for the privacy practices and security of our website.
We recommend that you check the privacy policies and procedures of other websites that you visit.
Accordingly we recommend that you check this page from time to time on our website in order to review our current policy.